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Greystone Hotels
Showing posts with label San Diego. Show all posts
Showing posts with label San Diego. Show all posts

Tuesday, June 11, 2013

Best Western Does It Again!

The Best Western has had some great things happening the past few months!


The property took part in Best Western's World's Biggest Thank You, April 8-12. Allison and Delci went to various travel agents that book through us to show them how much we appreciate what they do!




Housekeeping also had a lunch take place to celebrate Mother's Day. The Sales Office decided to take part as well and wish them well.

Below are a few fabulous guest comments we have received:

"Just had to send a note of thanks for our wonderful stay.  It was either our third or fourth but we had not been with you for several years.  The improvements and the stay will bring us back soon.  We loved it all.  You work hard at providing a quality experience for a reasonable price, and it deserves recognition. "
Best, Michael and Nancy 

"All employees were VERY helpful and deserve praises! We actually left the Hilton up the street to come stay at the Best Western for the remainder of the vacation and are delighted to say your staff was much more pleasant than that of the Hilton. Good Job, everyone!! We WILL be using the Best Western brand of Hotels for future travel. Thank you for making our family vacation in San Diego a success!"

We wish you all the best with the upcoming summer season!


Wednesday, April 3, 2013

Superior Service at the Best Western

Hope everyone's week is going wonderful! The Best Western would like to share some of the wonderful compliments we recently received.

Allison, our most recent addition to the Sales Team, really went above and beyond making sure this repeat group was taken care of. Way to go!

*"Allison kept in contact with me prior to our group arrival. Everything was ready for us in a timely fashion. Silverado HS baseball has stayed at your establishment many times. We are looking forward to next year!" -- Brian Whitaker


We love when our guests notice the small things that keep our property thriving!

*"Every single staff member went above and beyond. Sorry I do not have their names. Seriously, I travel a lot for business but this property and staff were exceptional. Everyone from the person who initially made my reservations, the shuttle driver who picked me up at the airport, the gardener who had just planted 500+ cyclomens, the front desk staff, the restaurant staff at mutiple shifts, the house keepers, and the front desk staff when we were checking out. I was so impressed. They all deserve recognition and raises!!! Plus the grounds are absolutely beautiful. I have already recommended this property to my friends and family. Definitely worth the value. Again, congratulations to all the team who do an incredible professional and pleasant job with the guests. And not only me but I saw how they were greeting and treating others too. Well done!"