Sales Training in San Francisco

The Sales Teams came to San Francisco last week for their annual Sales Training.  After a long day of learning they hit the bowling alley to have some fun! Here are some pictures from the bowling party:

 

The BW7Seas Sales Team came fully equipped with uniforms and were a force to reckoned with at the bowling alley!

 From left: Ina Dimitrova, Allison Quincer, Andrea Wilson and Toni Sammons. 

 

A few stayed VERY close to the wine....

 

From left: Norbert Mede, Allison Ondriska and Amanda Fietz

 

 

 Marc in action right before his SPARE!!

 Pictured: Marc Horodas

 

The Greystone Sales Team (plus and minus a few) 

 

 

It was so fun to have everyone together and I really enjoyed every aspect of the Sales Training!  All of you are such great people and amazing co-workers!  Thanks again for a great experience and next years Sales Training can't come soon enough! :)

-Ellie Brown (Marketing and E-Commerce Assistant)

BRISTOL LONG TERM EMPLOYEE RECOGNITION

The Bristol would like to give a great, big "SHOUT OUT" to some of our Long Term Employees!

The below listed employees have worked with the Bristol at least 5 years,

and have employee anniversary dates falling in January and February.

We'd like to take this opportunity to recognize them all for their dedication and loyalty to the Bristol, and to ensure they know that we appreciate them VERY MUCH!

Vicky Keeling - Exec Housekeeper - 14 years

Maria Resendiz - Laundry Attendant - 14 years

Dora Mendoza - Room Attendant - 14 years

Gilberto Tellez - Houseman - 14 years

Wilfredo Felix - Houseman - 10 years

Maurice Yeargain - Night Auditor - 9 years

Silvia Salgado - Room Attendant - 5 years

Maurice Yeargain



Vicky Keeling & Maria Resendiz

  

Gilberto Tellez

Dora Mendoza (2nd from right)

 

Silvia Salgado

Wilfredo Felix



Kudos to KRISTINA ALVAREZ at the Bristol!

Kristina working magic at the Front Desk!

 

Kristina (right) pictured with Guest Services Manager Leslie Martin

 It's always wonderful to hear positive comments from our guests.  Our Reservations Specialist, Kristina Alvarez, recently really made a positive impact by going above and beyond.  Read the below TripAdvisor posting, and join us in congratulating Kristina as a perfect example of how caring for and about our guests can make a big difference!

   FANTASTIC!

I'm currently staying at The Bristol right now. I made a request for a refrigerator when I booked my room via email because my wife is nursing our son and she needs it to store his milk. I immediately received a response from Kristina that said she acknowledged my request, would do what she could to accommodate my request but could not guarantee it. Celebrating our 13th anniversary together, my wife and I checked into the hotel, and Kristina was working the front desk. She was very professional, attentive, and informative. She immediately checked with housekeeping to make sure our fridge was in our room. For some reason, it was not, but she said that a fridge would be delivered to our room very soon. About 10 minutes after we were in our room, housekeeping delivered the fridge. Very soon after that, we received a call from Kristina, checking on us and making sure we were okay and that, if we needed anything, she would accommodate our needs. Later in the evening, we received a call from my mother-in-law saying she could not deal with our son's fussiness and for us to pick him up immediately. I then called Kristina, letting her know that we would be picking up our five-month-old son and that he would be staying with us even though, when we booked, I did not include him. Without any delay, she asked me whether we needed a baby bed and assured me that it was absolutely fine that he would be staying with us. After picking up our son, the baby bed was delivered to our room.

The bed was so good that we will be investing in one once we get back home! My son has slept really well here and also has enjoyed these accommodations.

We are frequent visitors in downtown San Diego, since we are Chargers season ticket holders, and have stayed at almost every hotel in the downtown/Gaslamp area from the U.S. Grant, Hard Rock, Westin, Solamar, Omni, etc. We have not received better customer service than what we received here at The Bristol. I don't usually write reviews, but I will especially when we receive customer service that far exceeds our expectations.

As far as the accommodations are concerned, the rooms are very spacious, clean, and comfortable. There are plenty of outlets. The AC/heater wasn't loud and worked efficiently. The free wifi is fast. The only con about this place is there are no HD channels. That is it! And that is no big deal at all!

The Bristol far exceeded our expectations in terms of quality and service. I would definitely recommend this boutique hotel. It's been very quiet and comfortable here. We have definitely found a home away from home!

TIP: If you drive a hybrid vehicle, parking is 50% off!

- by bluiCSR (Los Angeles) on 2/17/13. Stay date: February 2013

IUS and Mevident

On Tuesday, February 5th, 2013, a speaker from Mevident, came to the Inn at Union Square to speak the entire staff about living a healthy and happy lifestyle.  Mevident is a company that teaches the importance of maintaining and living a balanced life and the benefits of exercising.  

 

 

For more information on Mevident, please visit: https://www.mevident.com/members 

 

Omar Davis receives "Employee of the Year" at IUS

Omar Davis wins the title "Employee of the Year"!

 

 

 

 

 

 

 

Omar has worked at the Inn at Union Square since 4/28/2006. He receives tons of mentions on TripAdvisor from guests about his exceptional service.

 

"Omar is very very funny and a team player. He's one of the real 'personalities' of the Inn!"- Kendrick Chan

 

Congratulations Omar!  Keep up the great work!

Salvador Garcia is Employee of 4th quater 2012

Congratualations to Salvador Garcia from the

Inn at Union Square on becoming "Employee of the 4th Quarter" in 2012

 

 

 

Salvador has worked at the Inn since 3/1/2012 as part of the maintenance staff.

"Very helpful guy, helps out other departments if needed. All around nice guy." - Kendrick Chan

 

 

Congrats Salvador and keep up the good work!



The Bristol Hotel and STASH

The Bristol Hotel and STASH teams meet to discuss new benefits and features of the

STASH HOTEL REWARDS PROGRAM that can be offered to our Valued Guests.

 

From left to right: Arlene Laucis- Senior Sales Manager of the Bristol Hotel Agi Gerner- Stash Member Support Deb Sanderlin- Administrative Assistant Leslie Martin - Rooms Division Manager

Congrats to Joseph Gerona on 6 years at the Inn at Union Square!

Joseph Gerona celebrates six years of excellent service at the Inn at Union Square!

 

 

"Joseph has been a valued employee at the Inn at Union Square for the past six years having been voted employee of the quarter 4 times by his peers. Joseph works as both the relief Night Auditor and as a houseman. He is a perennial favorite of guests and co-workers alike with his pleasant disposition and warm smile. Thank you, Joseph, for your contributions to exceptional service since 2007."

 

-Norbert Mede

Congratulations Joseph and thanks for being such a valuable member of the

Greystone Hotels family!

Luis and his Banana Split

Luis and his delicious Banana Split at the

Seven Seas Café the night before the GM's meeting in San Diego!

 

 

YUM!

Taji 100

Greystone Hotels is a proud supporter of the Taji 100.   The Taji 100 is a charitable run that raises funds and awareness for the Wounded Warriors Project.   The Wounded Warriors Project serves veterans and service members who incurred a physical or mental injury, illness, or wound, co-incident to their military service and their mission is to honor and empower these wounded soldiers. The Taji 100 was created in started in 2010 and was named after the city in Iraq where the event originated with the goal of keeping our troops active and improving their morale.  When their deployment was completed, soldiers that had participated in the Taji 100 brought the event Stateside in 2011, 2012, and now 2013. To keep the tradition alive participants must complete 100 miles by either running or walking through the month of February (1-28).  To participate you must register and donate $20 to the Wounded Warriors Project, 100% of the proceeds go to cause.

 

 

 

We are also proud to mention that this event is especially near and dear to our very own Bertrand Newson, General Manager of the King George Hotel. A close friend of his participated in the first event while deployed in Iraq.  He has helped keep the tradition strong by participating in the Taji 100 for the past three years.  Not only has Bertrand completed the Taji 100 but he is also set records by completing the most miles (300.59), gaining the title of “Alfa Male” and was the 2^nd fastest person to reach 100 miles during the 2012 Taji 100, completing this feat by February 7^th at a time of 21:04.  

 

 

Start the year off right by doing something good for not only yourself but for a great cause.  

 

For more information:

http://taji100.com/

Race Rules:

http://taji100.com/race/rules/

To make a donation:

https://support.woundedwarriorproject.org/group-fundraising/taji100/