Jose Ortiz is an exemplary Valet Parking Attendant with ABM Parking Management, which operates valet parking at the Bristol Hotel.
Jose was recently nominated by his manager, Adam Kellner, for the "Shining Star of the Year" award. Well, it is no surprise to any of us who know him, that Jose WON! Jose will be attending the ABM Annual Employee Holiday Party with Adam and the ABM management team in Los Angeles this December, where he will be recognized for receiving this prestigious award.
Read the below nomination, which was submitted by Adam on Jose's behalf, and you will see why we are so proud to say Jose is part of our Bristol Team!
Branch 30
Shining Star of the Year Recipient
Jose Ortiz
Bristol
Hotel
I
would like to nominate Jose Ortiz for this year’s Shining Star Award. Jose began working with Five Star Parking in
November 2006. He was initially hired to
work in the surface lot division as a lot checker. Throughout this time he became a “jack of all
trades” and the “go to guy” for Brian Mamas, Randy Dick, and myself. He was able to run any of the staffed surface
lots, direct traffic, cite vehicles, and assist in events. His ability to fill
in at all times of the day and work extra hours made him stand out as
dependable and eager to please. It is
through his hard work and attitude that he was considered for a Supervisor
position in the surface lot division.
Jose being the humble guy he is declined the opportunity preferring to
work among his peers.
Shortly
after this decision he was offered a position at the Bristol Hotel as a
valet. He accepted this new role and has
not looked back. Sorry Brian!! Jose was able to learn the details of the job
quickly and execute them so well that he is now the Shift Mentor for new
employees. As a valet he epitomizes the
core values of ABM Parking Services.
His
specialty is customer service. He has
received more customer comment cards than any other employee on my staff. Not only do the Hotel guests recognize his
outstanding service but the Hotel Staff also greatly appreciates the image he
represents.
I
feel that Jose is more deserving of this award than the other nominations for
the following reasons. He has been a
loyal employee for over 7 years. He has
a better understanding of parking operations from his duties in multiple
locations. Throughout his service he has
received only positive comments from customers, clients, employees, and
managers. Other managers can attest to
the exemplary employee his is.
