Signature Training at the Creekside Inn

GREYSTONE HOTELS CONVENES AT CREEKSIDE INN FOR SIGNATURE TRAINING 

This week, Greystone Hotels Sales and Front Office Managers came together at the Creekside Inn in Palo Alto for Signature Training. Signature Training further enhances Greystone Hotels' commitment to providing exceptional customer service and the teams had a great time interacting and engaging with the program. 

Thank you to the entire Signature Worldwide team for providing a fun and educational experience!

#ExperienceExceptionalService 

Did You Get the Memo?

Today was "wear grey and black" day at the Bristol!

Vicky Keeling, Debra Sanderlin, and Kristina Alvarez decided to wear the same two colors and asked everyone else if "we got the memo" clearly we didn't! Nice one ladies!

Happy Birthday to our Front Office Supervisor!

Happy Birthday Jervis Aranda!

 

We hope you had a wonderful day filled with happiness and surrounded by friends and family! We truly wish you a very happy birthday Jervis!

Happy Valentine's Day and Happy Birthday!

The Bristol Hotel Celebrates Valentine's Day and two Birthdays!

Happy Birthday Rosa Bahena and Lupe Veliz!

Kristina Alvarez- Sales Manager, Rosa Bahena- Housekeeping, Lupe Veliz- Administrative Assistant

Creekside Inn Receives Perfect Score on Recent Shop Call

CREEKSIDE INN PERFORMS A PERFECT SHOP CALL

Throughout the year, Greystone Hotels utilizes Signature Worldwide for training purposes and to ensure we continue to provide exceptional customer service and guest experiences. This week, Grant Fulgado, Front Desk Associate at the Creekside Inn, received '100', a perfect score, on his shop call. 

Great job, Grant and the Creekside Inn! Keep up the great work!

#ExperienceExceptionalService 

King George Valentine's Day Potluck

KING GEORGE HOTEL ENJOYS POTLUCK LUNCHEON

In celebration of January and February birthdays and Valentine's Day, the King George Hotel hosted a Potluck Luncheon for its staff. Each attendee brought a dish and the menu included: carnitas, duck, chow mein, palabok, pansit, an assortment of desserts and more!

Greystone Hotels Recieves Booking.com Guest Review Awards

HOTEL GRIFFON AND CREEKSIDE INN RECEIVE 2016 GUEST REVIEW AWARD 

Greystone Hotels has had multiple properties recognized by Booking.com in their 2016 Guest Review Awards. Most recently, the Creekside Inn in Palo Alto and Hotel Griffon in San Francisco also received the award. These two properties consistently provide exceptional service and experiences and it shows through their guest reviews.


Great job, Creekside Inn and Hotel Griffon!


#ExperienceExceptionalService 

Hotel Los Gatos & Dio Deka Nominated in 'Best of Silicon Valley 2017'

HOTEL LOS GATOS AND DIO DEKA NOMINATED FOR METRO'S 'BEST OF SILICON VALLEY'

Both Hotel Los Gatos and Dio Deka have proudly been nominated in Metro's 'Best of Silicon Valley 2017', in multiple categories. Dio Deka is in the running for 'Most Romantic Restaurant' and 'Best Mediterranean/Greek Restaurant'. Hotel Los Gatos is in the running for 'Best Luxury or Boutique Hotel'. The two locations have been nominated together for 'Best Hotel or Restaurant Bar'. 

Let's help them win! VOTE today for Dio Deka & Hotel Los Gatos!

Click Here to Cast Your Votes. 

Experience.Exceptional.Service. 

Hotel Los Gatos Hosts Artist Reception & Meet-And-Greet

HOTEL LOS GATOS HOSTS JCO'S PLACE WITH ARTIST, JENNIFER LASHBROOK 

On February 9, Hotel Los Gatos hosted an art reception with JCO's Place, a local fine art gallery, and artist, Jennifer Lashbrook. In her artwork, Jennifer uses meticulously cut and cleverly arranged hardware store "paint swatches" to create pixellated masterpieces, which remarkably become more clear when seen through a smartphone camera (or if you take your glasses off!). 

The evening included a wine pouring by Left Bend Winery and delicious appetizers from Dio Deka.

Bristol Hotel Recognized at HSMAI San Diego

BRISTOL HOTEL RECOGNIZED AS STRATEGIC PARTNER OF HSMAI SAN DIEGO 

HSMAI San Diego recently hosted the San Diego State of the Industry Luncheon with the San Diego Travel Authority,  San Diego Tourism Marketing District and the San Diego Convention Center. At the event, the 20-year plan was unveiled for the future of tourism in San Diego. The speakers also took time to thank HSMAI San Diego's strategic partners including the Bristol Hotel. 

Click here to learn more about HSMAI San Diego. 

Hotel Los Gatos Client Appreciation Party

HOTEL LOS GATOS CELEBRATES CLIENTS WITH APPRECIATION PARTY 

On January 26, Hotel Los Gatos and Dio Deka hosted some of their top clients in appreciation for their business and partnerships. Major companies were represented, such as eBay, Paypal, Cisco and Netflix. Despite a major highway closure in the area that day, Hotel Los Gatos hosted a great group for lunch and the sales team was able to enjoy quality time with their valued clients.

Experience. Exceptional. Service. 

President of Greystone Hotels, Eric Horodas Interviewed in Leaders Magazine

ERIC HORODAS DISCUSSES GREYSTONE HOTELS WITH LEADERS MAGAZINE 

 Leaders is a worldwide magazine that deals with the broad range of leadership thoughts and visions of the world's most influential people. In its most recent quarterly edition, Volume 40 Number 1, the hospitality industry is highlighted through a wide-range of interviews featuring various hospitality brands, including our very own Greystone Hotels. The interview with Eric Horodas, President of Greystone Hotels, discusses the vision for Greystone Hotels, how the properties are differentiated, and the importance of giving back, among other things. 

"Every hotel needs to offer a comfortable night's sleep and a hot shower, but we knew we had to distinguish ourselves from all the surrounding competition. We settled on the thing that people said they really wanted: excellent personal service...we built our reputation around customer service, getting to know our repeat guests and understanding their needs and desires." 

Click here to read the entire article, "Experience Exceptional Service: An Interview With Eric Horodas".  

The Inn at Union Square, One of '10 Over-The-Top Romantic Suites in California'

THE INN AT UNION SQUARE LISTED IN '10 OVER-THE-TOP ROMANTIC SUITES IN CALIFORNIA'

Luxury Travel Magazine recently published an article listing ten swoon-worthy romantic suites in California, courtesy of the California Association of Boutique & Breakfast Inns (CABBI), to help travelers with their Valentine's Day plans. The Inn at Union Square is featured for its newly-transformed Alma Spreckels Suite (stay tuned for new photography!) and completed top-to-bottom renovation. The suite features a spacious living area with plush velvet lounge chairs, a wood-burning fireplace and a half bath. The spa-like master bath features Carrera Marble, floating glass shelves, dual shower heads with multiple body sprays, a sitting area and a walk-in closet.

Click Here to read more from Luxury Travel Magazine's '10 Over-the-Top Romantic Suites in California'. 

Click Here to view more photos from The Inn at Union Square. 

Managers Outing! At the Cheesecake Factory

 

Vlad Zakinov- Parking Supervisor, Vicky Keeling- Executive Housekeeper, Debra Sanderlin- General Manager, Kristina Alvarez- Sales Manager, Liz Morrison- F&B Manager, Elizabeth Fuller- Director of Sales, Lupe Veliz- Administrative Assistant, and Marisol Hernandez- Front Office Manager.

A fun lunch to celebrate 2016 and start the New Year off right with good friends and good cheers!

Please Join Us in Congratulating Our Associates on Their Promotions!

Kristina Alvarez accepted a promotion to 

 Sales Manager at the Bristol! 

It is with great pleasure that we announce the promotion of Kristina Alvarez to Sales Manager at the Bristol San Diego. Kristina started working for Greystone Hotels as a front desk agent in 2007. In 2008 Kristina was promoted to Reservations Specialist, where she assisted Leslie Martin with overseeing the front office team. In 2013 Kristina was promoted to Guest Service Manager. We know she possesses the same desire to be successful and in turn make Greystone Hotels successful. Please join our team in  wishing Kristina well in her new role at the Bristol.

Marisol Hernandez accepted a promotion to Front Office Manager
 at the Bristol!

Marisol joined the Bristol in 2010 as a Front Desk Agent, and became Reservations Specialist soon afterwards, expanding her duties to encompass yield management as well.  Marisol is currently the Bristol’s  Reservations Specialist, and oversees Front Office operations under the direction of Kristina Alvarez, Guest Services Manager. With Kristina’s promotion to Sales Manager, Marisol is the natural choice to take on the responsibilities of this very important position.

I know Marisol is excited about her new role here at the Bristol, and we are all looking forward to a great 2017! 

Jervis Aranda accepted a 
promotion to

 Front Office Supervisor.

Jervis started at The Bristol Hotel on February 2015 as a front desk agent, he brought with him great experience from the Wyndham and we are happy to continue to see his growth here at The Bristol.