General Managers to Look Out For: Joel Majors, Empress Hotel La Jolla
Joel Majors, General Manager of the Empress Hotel (La Jolla, CA) was featured in Hotel Management magazine as part of their "GMs to Watch" section.
Joel has been with Greystone Hotels for over a decade and is best known for his great work ethic and his genuine care for guests. It is one of the great ways he inspires his own staff with the concept of the Golden Rule but with his own flare to "treat guests how you would like to be treated and exceed their expectations." Joel recently faced the challenge of pleasing guests while the hotel was going through a major renovation of Greystone's La Jolla property. Joel was able to handle situations gracefully with an emphasis on the guests overall experience. Greystone Hotels is honored to have one of their esteemed General Managers featured in Hotel Management magazine.
Joel has been with Greystone Hotels for over a decade and is best known for his great work ethic and his genuine care for guests. It is one of the great ways he inspires his own staff with the concept of the Golden Rule but with his own flare to "treat guests how you would like to be treated and exceed their expectations." Joel recently faced the challenge of pleasing guests while the hotel was going through a major renovation of Greystone's La Jolla property. Joel was able to handle situations gracefully with an emphasis on the guests overall experience. Greystone Hotels is honored to have one of their esteemed General Managers featured in Hotel Management magazine.
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