M3 Partners' Conference

NINA STRAUB WINS PIONEER AWARD

Nina Straub, Greystone Hotel's Corporate Controller, recently attended the M3 Partners' Conference with Cristy Suarez, Assistant Corporate Controller. Nina received the Pioneer Award for sharing feedback essential to the development of the re-branded M3 Accounting & Analytics software.  

Congratulations, Nina!!! 

Greystone Hotels at Travel Tech Con 2017

DAVE RUBIN SPEAKS AT TRAVEL TECH CON WORKSHOP 

Workshop attendees lining up for questions

Travel Tech Con is a conference for travel startups and developers, including ten workshops and one pitch competition. The events aims to promote innovation in the travel industry by connecting startups with established travel companies, investors and incubators. 500 Startups hosted this year's day of workshops, including a presentation from Greystone Hotel's VP of Marketing and Communications, Dave Rubin entitled, "Startup Confessional — Who, What, Where, Why & How to Pitch Your Travel Product."

Welcome to the Greystone Team, Scott Ostrander!

SCOTT OSTRANDER APPOINTED AS GENERAL MANAGER OF HOTEL GRIFFON

Greystone Hotels is excited to welcome Scott Ostrander to Hotel Griffon as its new GM!

Let's meet Scott!

With more than 25 years of experience in the hospitality industry, Scott brings leadership experience and a dedication to service to his new role. Most recently, he served as General Manager of The Westin Virginia Beach Town Center. He also held General Manager positions at Cedarbrook Lodge & Spa in Seattle, The McCormick Scottsdale in Arizona, and Warwick Denver Hotel in Colorado. He began his hospitality career as a part-time bellman in high school! 

Fun Fact: In his free time, Scott enjoys golfing, traveling, sports, and experiencing new restaurants. 

Welcome to Greystone, Scott!

Elan Hotel Participates in LE Hotels Sales Mission

ELAN HOTEL VISITS CLIENTS IN CANADA 

Dennis Hofilena, Director of Sales at the Elan Hotel, with Carlin Travel team 

Last week, the Elan Hotel participated in the LE Hotels Toronto and Montreal Sales Mission. The sales trip involved visiting client, Carlin Travel, in Toronto, Canada. 

Welcome to the Greystone Team, Milos Cam-Robb!

NEW SALES COORDINATOR IN SAN FRANCISCO 

Greystone Hotels is excited to welcome Milos Cam-Robb to the San Francisco Sales Team, joining us as Sales Coordinator for the Inn at Union Square, Hotel Griffon, and King George!

Let's Meet Milos!

Milos joins Greystone Hotels from the La Quinta Inn and Suites Oakland-Hayward where he held the position of Sales Manager. Prior to this most recent role, he worked for Go West Tours as a Hotel Coordinator and has past recruiting, customer service and office managing experience. 

Fun Fact: Milos enjoys playing indoor soccer on a team, visiting Bay Area restaurants and pubs, camping and music events.

Welcome to Greystone, Milos!

Best Western 7 Seas Highest Shop Call Score

CATERING MANAGER AT BW7SEAS RECEIVES HIGHEST SHOP CALL SCORE 

Ina Dimitrova, Catering Manager at Best Western 7 Seas, recently received the highest shop call score for the whole company! 

Congratulations, Ina! 

Creekside Inn Property Evaluation

CREEKSIDE INN RECEIVES EXCELLENT SCORE ON QUALITY ASSURANCE ASSESSMENT

The Creekside Inn recently received their quality assurance assessment which included a complete property evaluation. The assessment earned them a 95% overall score! 

Congratulations to the Creekside housekeeping team! 

Keep up the great work!

Rafael's Legends List - April 2017

SIGNATURE WORLDWIDE RELEASES APRIL TOP PERFORMERS 

Congratulations to the properties that achieved 90% or higher in April! These include: Best Western Seven Seas, Elan Hotel, Hotel Griffon, King George Hotel, and TownePlace Inn and Suites. 

Keep up the great work! 

Mother's Day at the Elan Hotel

 ELAN HOTEL CELEBRATES MOTHER'S DAY 

The Elan Hotel celebrates Mother's Day and its employees with sweet treats and beautiful flowers!

Happy Mother's Day at the Bristol Hotel!

 Happy Mother's Day Ladies!

 

 

 

The Bristol Hotel Celebrates Cinco de Mayo!

Happy Cinco de Mayo

The Bristol Hotel Loves their food.. especially tacos! While the Bristol Associates at their delicious food they also had Latin music playing for them! Who wouldn't want to come celebrate with the Bristol?

Happy Birthday Kristina Alvarez!

 We wish and hope you have a wonderful birthday Kristina!  Thank you for all of your hard work that you've put in over the years. We have seen so much from you and we are very grateful to have you as part of our team, the Bristol Team. Thank you!

Empress Hotel Praised on TripAdvisor

EMPRESS HOTEL RECEIVES EXCELLENT REVIEWS ON TRIPADVISOR

The Empress Hotel has certainly been providing exceptional service to their guests, and they appreciate it! The Empress is really feeling the love on TripAdvisor this week! 

 "Location within 5 minute walk from La Jolla Cove, Prospect St. & great restaurants. Immaculate rooms. Friendly staff. Thanks again Empress staff for another great visit...and yes, I will be back!"

"The hotel and the staff exceeded our expectations in so many ways...Seamus made a huge effort to move us the next day to a higher floor room and went out of his way to make sure we were happy with our room. It seemed that he knew every guest by name and always inquired about our day upon our return...We would definitely come back to stay at the Empress again and look forward to seeing all the friendly staff again!"

 "Empress is the most accommodating and welcoming hotel imaginable - best staff ever!"

"We just had out third stay in this hotel, I absolutely love it here. The hotel is clean, convenient to everything, spacious and comfortable. We enjoy the breakfast on the patio each morning, lots of options for my family. Mostly though I can't say enough about the staff at this hotel...I felt so comfortable stopping by the desk to ask any and all of my many questions, the people make me feel at home and want to stay longer."

"OK this place is a gem. My husband and I stayed for 4 wonderful nights here (extra discount on their website when you stay that long!) and I can't say enough great things about it."

Amazing reviews! Congratulations, Empress Hotel! 

#ExperienceExceptionalService