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Greystone Hotels

Tuesday, August 16, 2011

Congratulations Bertrand!

WE have another winner of the Greystone Customer Service Award! Bertrand Newson, General Manager of the King George Hotel has received a perfect score on his 360 reviews from his staff. This is really something the King George Hotel can be proud of!

Bertrand came to the hotel in 2010, at a period when the King George Hotel was on the lookout for their next great leader, and here was where we met Mr. Newson! The staff was so excited to have a Professional Competitive BBQer leading the helm, but there was much more to learn about Bertrand Newson. Bertrand is a pro-active leader, who listens and has created a lot of camaraderie between the staff. Bertrand does a lot for the community; he has started disaster relief drives for Japanese earthquake victims, participates in walks to cure brain tumors, and encourages his staff to consider their health through their own “Royal Fitness Challenge.” Bertrand gives back to his local Boys and Girls Club in Seaside and he is a great leader for his team at the hotel to look up to.

Thank you, Bertrand, for your service to the King George Hotel. Keep up the good work!


Eric: Great work and congratulations to you, Bertrand. This Greystone Customer Service Award represents your commitment to always providing Exceptional Service, as well as your dedication to The King George and Greystone Team. Your leadership is greatly appreciated by the employees and the guests of the King George Hotel.

Jennifer: Bertrand has brought a great team environment to the King George Hotel by building team spirit! The guests are ultimately the recipients of this spirit as unity, high, morale, and happy employees lead to happy guests!

Drew: I think Bertrand’s lead by example approach is one of the many reasons he has earned the great honor. I know that in the time that I have known him I have become a better employee and I hope a better person. This is impart because of Bertrand’s daily strive to do good and be better. Thanks for the inspiration and congratulations.

Cathy: Bertrand is always there to support and encourage his team.  He is the first one to volunteer to help fundraise or participate in events.  Not only is he a great GM, he is truly an inspiring wonderful person.

Sanjay: Everything Bertrand does is with enthusiasm and zest! His positive energy is infectious, which helps foster the continued success of the King George Hotel and its employees.  Bertrand is a true leader and it has been an amazing experience working with him.

Emily: Bertrand is a great leader with a kind heart; he is committed to worthwhile causes and I believe he inspires his team to do better in many aspects of their lives: to better themselves professionally, to better the world around them, and to take care of their health through the "Royal Fitness Challenge.” Kudos Bertrand!

2 comments:

  1. Mr Newson is just wonderful... positive, upbeat, engaged, what a lucky hotel we are to have him!

    Three cheers for Mr. Newson!!!

    ReplyDelete
  2. Way to go Bertrand!

    Joel

    ReplyDelete